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Plan Ahead
If you are planning to move during the summer, plan well in advance and be sure to inform your mover of your destination and the timing of your move. Summer time is the busiest time of the year for movers. In addition, the beginning and end of each month are traditionally busier than mid-month, regardless of the season.
Packing
If you are purchasing a professional packing service, schedule packing with the mover a day or two before the moving van is loaded. If you are packing yourself, start as soon as possible to ensure that you are ready when the movers come.
It is important to be present when your goods are packed so that an accurate inventory of your goods can be made to prevent any disagreements prior to signing the inventory. Make sure all copies are legible and all items are numbered. Have valuable items listed separately. Some appliances may require servicing prior to the move. There are several options for insuring your goods. All household goods shipments move under limited liability. However, additional liability coverage can be pruchased from your mover.
Moving Day
Be on hand when the movers arrive
Discuss the delivery arrangements fully with your mover.
Have beds stripped and ready to be packed.
Save your energy - let the moving crew disassemble goods.
Read the Bill of Lading before you sign it.
Tell your mover how to reach you at your destination.
Keep in contact with the mover's agent at your destination while you are in transit.
Delivery
Make sure the mover knows how to contact you to schedule actual delivery. If you cannot be reached at destination, the mover may place your shipment in storage to avoid delaying other shipments. This can mean additional charges for storage and handling.
Upon delivery, check your goods for damage. Do not sign the inventory until you have inspected your furniture and the exterior of the cartons.
Claims
If any of your household goods are damaged or lost, report the facts promptly and in detail on the van driver's copy (original) of the inventory sheet before you sign it. If you notice damage after unpacking, a claim must be filed within nine months after delivery.
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